FAQs

If for any reason you are not fully satisfied with your purchase from this website, you may return it to us within 30 days of receipt for a full refund back to the original form of payment. The products must be returned to us via a method that is tracked and insured, no protective plastic removed, all labels in their original condition, within 30 days. 
Please contact us before returning any goods as you must obtain an RMA, thank you!

Precizn offers a limited two year warranty. During the warranty period the watch movement, hands and dial are the only components covered under this warranty. A covered component will be repaired or the watch will be replaced free of component and labor charges, if it proves to be defective in material or workmanship under normal use.

In case of replacement, Precizn, Inc. cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided. The warranty for the replacement watch ends two years from the date the replacement watch is received.

This Warranty Does Not Cover:

Any defects in materials and workmanship of battery, case, crystal, strap or bracelet; including plating on the case and/or bracelet.
Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging.
Water damage if care instructions for the product’s water resistance level (as marked on the product) were not followed.
Products that are not purchased from an authorized Precizn, Inc. retailer.
This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized Precizn, Inc. sales or services agents, unauthorized service, or other factors not due to defects in materials or workmanship. The warranty is void if the serial numbers or other tracking marks have been removed, altered or obliterated.

Precizn ships via USPS Priority (United States Postal Service) at no additional charge on all orders over $500. We try to ship out all orders within one business day of receiving the order. This is true for both domestic and international orders. Precizn is not responsible for any import duties if any apply with regard to international orders. Precizn is located in and ships from always sunny Phoenix, Arizona in the beautiful Southwest of the United States of America.

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PVD (physical vapor deposition) coating, also known as thin-film coating, is a process in which a solid material is vaporized in a vacuum and deposited onto the surface of a part. These coatings are not simply metal layers though. Instead, compound materials are deposited atom by atom, forming a thin, bonded, metal or metal-ceramic surface layer that greatly improves the appearance, durability, and/or function of a part or product.

You may need to go to a local jewelry store. We can help you find a place if you contact us.

We use a K1 Mineral Glass with Sapphire Coating for incredible scratch resistance and a very clear glass.